Privacy Policy

Ibnu Sina Wellness is committed to protecting your privacy online. This Privacy Policy explains the personal information we collect through this website at ibnusinawellness.com (“site” or “sites”), and how we collect and use that information.

The terms “we”, “us” and “our” refer to Ibnu Sina Wellness.

The terms “user”, “you” and “your” refer to site visitors, customers, and any other user of this site.

The term “personal information” is defined as information you voluntarily give us that personally identifies you and/or your contact details, such as your name, phone number and email address.

Use of ibnusinawellness.com, including all material displayed here and all online services provided by Ibnu Sina Wellness, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of this site. By using the Site or the Services, you agree to this Privacy Policy without modification and acknowledge that you have read it.

Product Orders

We collect various personal information for each product order. This includes:

Your personal information

Name, address, email address, phone number, and other personal information. This information is shared with our software providers in order to fulfil your order. We use your email address to communicate with you about your order and to manage our customer relationship with you. When you place an order, you may be added to our email list, which you can unsubscribe from at any time using the unsubscribe link in every email, or by contacting us at +603 6043 0663.

Your payment information

We collect payment information for each order, but we do not store payment information on the ibnusinawellness.com server. Your payment information is transmitted securely and processed through our software providers.

Blog Interaction

We only collect personal information that you voluntarily give us, which may include:

• Your email address, to subscribe to our email list, register for a consultation call, or register in our interactive forums;
• Your name, email address and website, to post comments on our blog;
• Your social media profile, to share articles from our blog on social media through a third party provider;
• Your full name, email address and message, to contact us through our contact form.

Activity

We may record information related to your use of the Site, such as the searches you perform, the pages you visit, browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and to provide you with the highest possible level of service. We also use this information in aggregate to perform statistical analysis of user behaviour and characteristics, in order to measure interest in and use of the various parts of the Site.

Cookies

We may send a cookie to your computer to uniquely identify your browser and improve the quality of our service. The term “cookie” refers to a small piece of information sent by a website to your computer’s hard drive while you browse the Site. We may use session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them).

Our site uses the following tools, which set cookies or similar identifiers:

• The Meta Pixel, which tells Meta which of our pages you visited, so that we can measure our Facebook and Instagram adverts. You can change the adverts you see through Meta’s Ad preferences.
• Google Analytics, which counts visits and how pages are used. You can opt out with Google’s browser add-on.
• Microsoft Clarity, which records clicks, scrolling and mouse movement to show us where pages are hard to use.

You have the ability to accept or decline cookies through your web browser settings. If you choose to disable cookies, some parts of the Site may not work properly or may not work at all.

The information you provide is used to process transactions, send periodic emails, and improve the services we provide. We share your information with trusted third parties who help us operate the website, conduct our business, and serve our customers and visitors. These trusted third parties agree to keep that information confidential. Your personal information will not be shared with unrelated third parties.

This site may contain links to third party websites. Except as discussed in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you on our Site. Other sites accessible through links from our site have their own privacy policies. We are not responsible for the privacy policies or practices of those third parties.

We maintain security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed to be 100% secure. Although we do our utmost to protect the personal information shared with us through our Site, you acknowledge that personal information you voluntarily share through this Site may be accessed or modified by third parties.

To access or use this Site, you must be 18 years of age or older and have the necessary authority and capacity to enter into this Privacy Policy. Children under the age of 18 are prohibited from using this Site.

We may update this Privacy Policy from time to time. The date at the top of this page shows the current version.

You can access and correct your personal information and privacy preferences by contacting us: